Please read this Policy carefully before submitting personal information about you to us. Also, please note that this Policy does not apply to our processing of personal information on behalf of and subject to the instructions of third parties such as airlines, car rental/transportation companies and any other service providers, companies that organize or offer packaged travel arrangements, marketing partners, or customers.
We adhere to the following policies when handling personal or business information you share with us:
We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described below.
We collect general information like names, mailing addresses, e-mail addresses, and phone numbers, along with more specific information like travel behavior and lifestyle from various sources. These sources include, but are not limited to: business reply cards that are bound into various trade publications, marketing partner data forms that are distributed at the front desk at Zermatt Resort and the Zermatt Resort Web site. We do this for the purpose of tracking for certain marketing programs as well as to inform you about special promotions that run throughout the year.
We may enhance this information with data from outside sources to facilitate more relevant, targeted communications as well as develop products and services that better suit our customers’ needs. We also collect information about the behavior of visitors to our Web site for overall analysis and more targeted communications.
We will use this information for Zermatt Resort business purposes only. We will not disclose or sell any customer’s information to any external organizations. We may however, work with our partners and use this information to introduce you to, on behalf of Zermatt Resort, additional value-added services we feel may be of interest.
We may use mailing address information to send direct mail promotions to your home. We may also use e-mail addresses (when submitted to us by you) to mail you information about special offers or promotions. If you choose to participate in such opt-in programs.
All information, including credit card information that you provide to us over the Internet during the reservation process is encrypted for your protection. This encryption is designed to help prevent any unauthorized person from intercepting or reading any application information you send us.
At any time, whether you receive e-mail or direct mail, you may ask us to discontinue use of the information you have provided and request that we refrain from sending any further communications.
If you prefer not to receive marketing materials from us, you may change your preferences at any time by: (i) to sending us an email, CLICK HERE;
(ii) writing to us (and include your email address) at:
784 W Resort Drive
Midway, UT 84049 USA
or (iii) using the unsubscribe function in the email you receive from us. We will update your preferences as soon as reasonably practical.
When purchasing travel on ZermattResort.com, we will ask for the following:
Credit/Debit Card number and expiration date
This information is necessary to process your request to purchase accommodations online at ZermattResort.com.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.