Spa Etiquette & Cancellation Policy
When making your reservation, please state any special preferences and we will do our best to accommodate your request.
All reservations require a credit card for guarantee.
Any cancellation made within 24 hours of your scheduled appointment will result in a charge equal to the full price of the service.
Please arrive 20 minutes prior to your scheduled appointment to allow time to check-in and prepare for your treatment. You will be provided with a robe and slippers.
Gratuities for exceptional service may be made at your discretion.
We ask that for the privacy and comfort of all guests, children under 15 years of age must be accompanied by an adult.
The Spa at Zermatt is a cell phone and smoke free environment.
Inquire about The Spa at Zermatt's special seasonal services and fitness classes.
Spa & Wellness
Center
1-866-643-2015
