How to Spa

Your comfort and relaxation are always our priority. When making your reservation, please state any special preferences and we will do our best to accommodate your request.

  • All reservations require a credit card for guarantee.
  • Any cancellation made within 24 hours of your scheduled appointment will result in a charge equal to the full price of the service.
  • Please arrive 20 minutes prior to your scheduled appointment to allow time to check-in and prepare for your treatment. You will be provided with a robe and slippers.
  • 18% gratuities will be added automatically to all bills if guests do not check out with a spa attendant.
  • We ask that for the privacy and comfort of all guests, children under 15 years of age must be accompanied by an adult.
  • For the enjoyment of all our spa guests, The Spa at Zermatt is a cell phone and smoke free environment.